單項(xiàng)選擇題When configuring IPCC Express Enhanced, what is the maximum number of skills that an agent can be associated with? ()

A.15  
B.20  
C.25  
D.30  
E.40  
F.50


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1.單項(xiàng)選擇題Cisco Unified CallManager and Cisco CRS use what interface for call control?()

A.LDAP  
B.HTTP  
C.AXL  
D.JTAPI

2.單項(xiàng)選擇題Which statement is true about the default e-mail address used in the E-mail Subsystem Configuration page? ()

A.If no From field is specified with an address in the Send E-mail step, it will use the default.  
B.All Send E-mail steps are automatically sent as a Blind cc: to the default.  
C.Alarms that are generated by the CRS Server are automatically sent to it.  
D.If no e-mail contact is specified in the Create E-mail step, the default is used.

3.單項(xiàng)選擇題The CTI Port Group is configured under which Subsystem?()

A.ICD  
B.CMT  
C.JTAPI  
D.Application

5.單項(xiàng)選擇題If an existing script is uploaded to the CRS, what does it ask?()

A.Do you want to debug the script?  
B.Do you want to refresh the script?  
C.Do you want to save the application?  
D.Do you want to return to Script Management? 

7.單項(xiàng)選擇題What should you set the Client Configuration to when configuring the ODBC Data Source for the Database Subsystem?()

A.TCP/IP  
B.Multiprotocol  
C.Named Pipes  
D.NWLink IPX/SPX

8.多項(xiàng)選擇題What three tasks are required to add a CRS application?()

A.create a trigger  
B.create an application  
C.restart the CRS engine  
D.upload script to repository  
E.configure default session timeout 

9.單項(xiàng)選擇題What can you install on IPCC Express to protect against worms, zero-day viruses, and other immediate security threats?()

A.Microsoft Management Console  
B.Cisco Security Agent (headless agent)  
C.Cisco Security Agent Management Center  
D.Microsoft SQL Server 2000

10.單項(xiàng)選擇題A customer with IPCC Express Standard reports that a script using the Database steps is not working. What is the most likely root cause?()

A.The script probably has an error in the DSN configuration.
B.IPCC Express Standard is not licensed for Database steps.  
C.The script probably has an error in the query string.  
D.There is probably an interoperability problem between IPCC Express and the database.

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