單項選擇題The CTI Port Group is configured under which Subsystem?（）

A.ICD  
B.CMT  
C.JTAPI  
D.Application


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2.單項選擇題If an existing script is uploaded to the CRS, what does it ask?（）

A.Do you want to debug the script?  
B.Do you want to refresh the script?  
C.Do you want to save the application?  
D.Do you want to return to Script Management? 

5.多項選擇題What three tasks are required to add a CRS application?（）

A.create a trigger  
B.create an application  
C.restart the CRS engine  
D.upload script to repository  
E.configure default session timeout 

6.單項選擇題What can you install on IPCC Express to protect against worms, zero-day viruses, and other immediate security threats?（）

A.Microsoft Management Console  
B.Cisco Security Agent (headless agent)  
C.Cisco Security Agent Management Center  
D.Microsoft SQL Server 2000

7.單項選擇題A customer with IPCC Express Standard reports that a script using the Database steps is not working. What is the most likely root cause?（）

A.The script probably has an error in the DSN configuration.
B.IPCC Express Standard is not licensed for Database steps.  
C.The script probably has an error in the query string.  
D.There is probably an interoperability problem between IPCC Express and the database.

8.多項選擇題What are two possible root causes of the Application Subsystem going into "partial service?" （）

A.JTAPI User problem  
B.CTI Route Point problem  
C.CTI Port Group problem  
D.script problem  
E.application problem

9.單項選擇題In IPCC Express 4.0, where is product licensing stored, and how can configured licenses be viewed?（）

A.stored in local files, viewed in CRS License Update Utility  
B.stored in LDAP, viewed in CRS Application Administration  
C.stored in local files, viewed in CRS Application Administration  
D.stored in LDAP, viewed in CRS License Update Utility  

10.多項選擇題Which of the following require physical CD/DVD media to be ordered and received prior to patching and/or upgrading IPCC Express 4.0?（）

A.Major Release  
B.Minor Release  
C.Maintenance Release  
D.Service Release  
E.Engineering Special

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