A.If no From field is specified with an address in the Send E-mail step, it will use the default.  
B.All Send E-mail steps are automatically sent as a Blind cc: to the default.  
C.Alarms that are generated by the CRS Server are automatically sent to it.  
D.If no e-mail contact is specified in the Create E-mail step, the default is used.

A.ICD  
B.CMT  
C.JTAPI  
D.Application

A.ICD  
B.Database  
C.Cisco Media  
D.Nuance ASR

A.Do you want to debug the script?  
B.Do you want to refresh the script?  
C.Do you want to save the application?  
D.Do you want to return to Script Management? 

A.Media
B.JTAPI
C.Database
D.Application

A.TCP/IP  
B.Multiprotocol  
C.Named Pipes  
D.NWLink IPX/SPX

A.create a trigger  
B.create an application  
C.restart the CRS engine  
D.upload script to repository  
E.configure default session timeout 

A.Microsoft Management Console  
B.Cisco Security Agent (headless agent)  
C.Cisco Security Agent Management Center  
D.Microsoft SQL Server 2000

A.The script probably has an error in the DSN configuration.
B.IPCC Express Standard is not licensed for Database steps.  
C.The script probably has an error in the query string.  
D.There is probably an interoperability problem between IPCC Express and the database.

A.JTAPI User problem  
B.CTI Route Point problem  
C.CTI Port Group problem  
D.script problem  
E.application problem