A.database integration
B.prompt and collect
C.VoiceXML
D.opening and parsing HTTP and XML documents
E.PQ
F.E-mail Queuing
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A.the agent who has been in the Available state for the longest amount of time
B.the next available agent with the highest priority, as determined by the agent order in the Resources list
C.the next available agent, based on the last agent selected and the agent order in the Resources list
D.the agent assigned to the selected Resource Group and is thus qualified to be selected
A.System Parameters Configuration
B.Cisco Unified CallManager Cluster Status
C.Date, Time, and Reason of Last Failure
D.Cisco CRS License Information
E.Cisco CRS Datastore Replication Status
F.Cisco CRS Component Activation
A.Cisco CRS Repository Datastore, Cisco CRS Historical Datastore, Cisco CRS Config Datastore, CiscoCRS Agent Datastore
B.Cisco Recording
C.Cisco CRS Engine
D.Cisco Monitoring
E.Cisco CRS Node Manager
F.Historical Reporting client
A.Cisco MCS 78xx servers
B.Dell PowerEdge servers
C.HP DL Cisco certified servers
D.Acer Altos servers
E.IBM xSeries Cisco certified servers
F.Apple servers
A.The LDAP directory must have a secondary profile configured.
B.No special configuration is required. Cisco Unified CallManager maintains the failover.
C.The JTAPI provider on the Cisco CRS server must be configured with the secondary Cisco Unified CallManager IP address following the primary Cisco Unified CallManager IP address.
D.There must be a second JTAPI user configured with an alternate range of CTI ports.
A.Cisco CRS 2.2 to Cisco CRS 3.5
B.Cisco CRS 2.2 to Cisco CRS 4.0
C.Cisco CRS 3.1 to Cisco CRS 4.0
D.Cisco CRS 3.5 to Cisco CRS 4.0
E.Cisco CRS 4.0 to Cisco CRS 3.0
F.Cisco CRS 4.0 to Cisco CRS 4.5
A.iPlanet Web Server
B.Cisco CRS Engine
C.Cisco IP Telephony Windows 2000 Server OS
D.Cisco Unified CallManager
E.Cisco Recording
F.MS SQL Server
A.6
B.8
C.10
D.12
A.redundant Cisco CRS Engines and a simplex database server
B.redundant Cisco CRS Engines with five simplex VoIP monitoring servers
C.redundant Cisco CRS Engines and databases running on two different nodes outside of the Cisco CRS cluster
D.redundant Cisco CRS Engines and databases with two VoIP monitoring servers and three recording servers
A.Cisco Unified CallManager Device Configuration
B.Cisco Unified Contact Center Express Directory Management
C.Cisco Supervisor Desktop
D.Cisco CRS Administration, JTAPI Trigger Creation
E.Cisco Unified Contact Center Express Media Subsystem
最新試題
How does the CRS Server know that it has received an ASR-enabled contact? （）
What can help expose problems with script logic or validity by simulating the execution of a script?（）
What two situations prevent the supervisor from silently monitoring the phone conversation of an agent in IPCC Express Enhanced?（）
How many skills may an agent have?（）
How many Team reports are available on the Cisco Supervisor Desktop?（）
What is the maximum number of CTI ports for an IPCC Expess Standard deployment? （）
Which three of the following are valid CRS deployment scenarios? （）
How does the Extended Get Digit String step differ from the Get Digit String? （）
When installing the CRS software on two or more nodes in the same cluster, how do you know it is safe to start installing the next node? （）
What two things happen when the CRS Publisher Database on an HRDB expansion server fails?（）