A.Cisco CRS 2.2 to Cisco CRS 3.5
B.Cisco CRS 2.2 to Cisco CRS 4.0
C.Cisco CRS 3.1 to Cisco CRS 4.0
D.Cisco CRS 3.5 to Cisco CRS 4.0
E.Cisco CRS 4.0 to Cisco CRS 3.0
F.Cisco CRS 4.0 to Cisco CRS 4.5
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A.iPlanet Web Server
B.Cisco CRS Engine
C.Cisco IP Telephony Windows 2000 Server OS
D.Cisco Unified CallManager
E.Cisco Recording
F.MS SQL Server
A.6
B.8
C.10
D.12
A.redundant Cisco CRS Engines and a simplex database server
B.redundant Cisco CRS Engines with five simplex VoIP monitoring servers
C.redundant Cisco CRS Engines and databases running on two different nodes outside of the Cisco CRS cluster
D.redundant Cisco CRS Engines and databases with two VoIP monitoring servers and three recording servers
A.Cisco Unified CallManager Device Configuration
B.Cisco Unified Contact Center Express Directory Management
C.Cisco Supervisor Desktop
D.Cisco CRS Administration, JTAPI Trigger Creation
E.Cisco Unified Contact Center Express Media Subsystem
A.CTI Ports are not added by the creation of a Call Control Group.
B.CTI ports are no longer required to be added to the Cisco Unified CallManager database.
C.100 devices will be added to the Cisco Unified CallManager database.
D.200 devices will be added to the Cisco Unified CallManager database.
E.It depends upon how many port groups these ports will be split into.
F.It depends upon the number of server nodes within the Cisco Unified CallManager cluster.
A.75
B.150
C.200
D.300
A.Macintosh workstation with Cisco IP Phone Agent
B.Linux workstation running CAD with IP Communicator
C.Linux workstation running CAD with Cisco Unified IP Phone 7960G
D.Citrix Terminal running CAD with IP Communicator
E.Citrix Terminal with Cisco IP Phone Agent
F.Windows workstation running CAD with Media Termination option
A.150
B.200
C.300
D.varies based on the number of expansion servers used
E.varies based on the number of applications configured
A.The agent is not ready.
B.The agent is not on a call.
C.The agent is an IP phone agent.
D.The agent is not in the team currently being viewed by the supervisor.
最新試題
What can help expose problems with script logic or validity by simulating the execution of a script?（）
What is the default filename for the component trace file?（）
You have just successfully added a JTAPI trigger in CRS Administration. Which two items are automatically configured on your CallManager?（）
Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? （）
An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?（）
What two things happen when the CRS Publisher Database on an HRDB expansion server fails?（）
When installing the CRS software on two or more nodes in the same cluster, how do you know it is safe to start installing the next node? （）
Which interface is used to configure debug parameters for log files?（）
How does the Extended Get Digit String step differ from the Get Digit String? （）
Which of the following CRS upgrades are allowed?（）