單項選擇題Cisco Technical Support Services portfolio provide customers resources that help ensure that Cisco products operate efficiently, remain highly available, and benefit from up-to-date system software. Is it correct?（）

A.Yes
B.No


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1.單項選擇題Which cisco product portfolio allows users to access their email, voice, and fax messages from A single inbox anytime, anywhere?（）

A.Cisco WebEx Connect
B.Cisco Unity
C.CiscoUnified Personal Communicator
D.CiscoIntegrated Messaging

3.多項選擇題Which three are benefits of A virtualized data center solution over A typical implementation?（）

A.more efficient power consumption
B.fewer applications per server
C.less rack space
D.more efficient routing
E.more control over each server
F.simplified cabling

5.單項選擇題What is the Cisco goal regarding market share for each of the major markets that its products compete in?（）

A.to compete effectively in every market in whichcisco participates
B.to be No.1 or No.2 in every market in whichcisco participates
C.to be in the top 1 percent in every market in whichcisco participates
D.to be first in every market in whichcisco participates

6.多項選擇題Which three customer needs are addressed by Cisco solutions?（）

A.reducing day one costs
B.improving productivity
C.gaining competitive advantage
D.focusing on current needs
E.obtainingA wide variety of point products
F.reducing TCO

7.多項選擇題What are the three partner benefits of service contracts?（）

A.produces higher margins than product sales along
B.generate recurring revenue
C.strengthens customer loyalty
D.renews automatically for the lifetime of the product
E.helps customers speed architectural planning and design
F. eliminates network problems

8.單項選擇題Telepresence and video conferencing have been an increasingly important component of the overall collaboration marker, which indicator is the best measure of the continued importance of these technologies going forward?（）

A.the annual growth rate of the video-conferencing market is 23 percent
B.generationY ,raised on video, comprises 17 percent of the world population
C.thecisco long-term growth-rate target is 12 percent to 17 percent
D.the U.S internet traffic annual growth rate is more than 40 percent

9.單項選擇題What is the Cisco collaboration per-person licensing option that simplifies purchasing and provides customers with maximum flexibility?（）

A.Cisco User Connect Licensing
B.Cisco Unified Workspace Licensing
C.Cisco Unified Communications Software Subscription
D.Cisco Unified Collaboration Licensing

10.多項選擇題Which three of these are benefits of telepresence and video collaboration?（）

A.reduce the need to personalize communications with customers
B.do more with less
C.eliminate miscommunication
D.influence competitive advantage and business agility through faster decision-making and new business processes and models
E.transform your business and organization and be greener
F.provide a unified tool for all business processes